Overview
The health questionnaire is a short set of yes-or-no questions about heart conditions, chest pain, dizziness, injuries, medication and pregnancy. Members answer it once, from Health & equipment in the portal or the TrainerLane Coach app, and agree to your studio storing their health information. A yes doesn’t stop anyone training: it tells your team to talk it through with the member first.
Review the questions
Go to Clients → Check-ins → Templates and click Edit questionnaire. Your studio has one questionnaire, ready to use with sensible starting questions. The Member preview on the right shows what members see.
- Edit the lead-in shown above the questions, or leave it empty to use the starting wording.
- Add, edit or reorder questions. Questions marked Flags on yes raise a flag for your team when a member answers yes.
- The guidance after a yes and the consent wording are fixed, so every member agrees to the same terms.
When a member flags something
If a member answers yes to a flagged question, or adds a note, a red Health questionnaire flagged banner appears on their profile and they show as critical in Needs attention.
- Click Review answers to see every question and answer, with the flags highlighted.
- Talk it through with the member before their next session.
- If it changes their training, click Add injury or limitation to record it on their profile.
- Click Mark reviewed. This clears the banner and the signal for everyone on your team.
